The private GP your members or clients would choose for themselves
For concierge teams, members clubs and private client teams — a simple way to arrange trusted London GP appointments for the people you look after.
Set up in minutes. No contracts. No platform fees. Member records stay confidential.
The DocTap care in practice
Everything your members or clients need from a GP
Comprehensive care
Everyday GP services
Diagnosis and treatment, prescriptions, referrals, sick notes, medical letters and practical GP advice in one appointment.
Locations
Central London clinics
Same-day appointments across 11 London clinics, with online GP appointments available when clinically suitable.
Specialist expertise
UK GPs you can trust
GMC-registered doctors with broad GP experience, including mental health, sexual health, women’s health and men’s health.
Onsite laboratories
Testing with fast results
Blood tests and other diagnostics can be arranged, with selected clinics offering on-site labs for fast turnaround and GP review.
Prescriptions and medication
In-clinic dispensing
DocTap GPs can issue prescriptions when clinically appropriate, with many commonly used medicines stocked in clinic.
More than directions to the nearest clinic
Why concierge and members clubs choose DocTap
- A stronger answer to health requests
When a member or client asks for a doctor, your team can arrange trusted private GP care quickly instead of simply signposting them elsewhere.
- Premium service, no clinical operation
DocTap provides the doctors, appointments, prescriptions, letters and testing pathways, while your team manages the service request.
- Set up in minutes
Create an account online, add your payment method and start arranging appointments without contracts, procurement or scheme design.
- Commercial control, no clinical admin
Your organisation manages the bookings and any member-facing charge outside DocTap. DocTap charges standard patient rates, with no platform fee, and member records stay confidential.
Concierge account setup
How it works
It takes a few minutes to set up. Once your concierge account is live, your team can arrange a member's GP appointment in a couple of clicks.
- 1Create your concierge accountChoose Concierge or members club as your organisation type, then add your organisation details.
- 2Add your payment cardAdd the payment card details. Your organisation pays DocTap for consultations, and any member-facing charge is handled outside DocTap.
- 3Add members and arrange appointmentsYour team adds the member or client and books the GP consultation on their behalf.
- 4DocTap provides the careThe consultation is delivered by DocTap at one of our London clinics, with online appointments available when clinically suitable.
- 5Members keep their DocTap accountMembers keep access to their DocTap account, consultation notes and clinical documents, and can use DocTap directly for future care.
- 6Track bookings and billingYour team can manage appointments and billing, while clinical records are not shared with your organisation.
Our locations
11 central London clinics
Canary Wharf
Situated by South Quay Footbridge, a 3-minute walk from Canary Wharf and Heron Quays stations.
Hammersmith
Situated on King Street, a 6-minute walk from Hammersmith underground stations.
Kings Cross & Euston
Located just off Euston Road, less than a 10-minute walk from both Euston and King’s Cross stations.
Liverpool Street & Bank
Located in the heart of the City, a 5-minute walk from Liverpool Street and Bank stations.
London Bridge
Located just off Borough High Street, an 8-minute walk from London Bridge station.
Bond Street
Located on Wigmore Street, just off Harley Street, a 7-minute walk from Bond Street station.
Clapham
Located on Clapham High Street, only a 3-minute walk from Clapham Common station.
Old Street
Located off Old Street, a 3-minute walk from Old Street underground station.
Stratford
Located within The Conductor building, a 6-minute walk from Stratford station, or 3 minutes from the Westfield shopping centre.
Swiss Cottage
Only a 3-minute walk from Swiss Cottage station.
Victoria
Situated on Lower Belgrave Street, a 5-minute walk from Victoria rail and underground stations.
Online GP
Speak to a GP by video or phone, wherever you are — no app needed. Ideal for follow-ups and straightforward concerns.
Frequently asked questions
- What is a standard GP consultation, and what does it include?
A standard GP consultation is a single appointment with a DocTap GP. It covers diagnosis and treatment, prescription issuing, referrals, sick notes and medical letters. Tests and scans are charged separately. Medication dispensed in clinic is charged on top.
- How is my organisation billed?
Each appointment is charged at the point of booking via a card payment. If you would prefer consolidated invoicing, we can set this up as a bespoke arrangement. Speak to us.
- Can we arrange care for members who live abroad or are visiting London?
Yes. Once a member is added, they can book their own appointments, or your team can book on their behalf. Their DocTap account stays with us, so they keep access for future care.
- What happens if a member cancels or does not attend?
Our standard cancellation policy applies to the appointment. Any charge passed on to the member is set and collected by your organisation.
- How do follow-ups and referrals work?
Referrals are part of the standard GP consultation, at no extra cost. A member who needs to return can book a follow-up directly with us using the account they already have, or through your team.
- Can we set our own price for members?
Yes. Your organisation pays DocTap standard patient rates, and any charge to your members is set by you outside DocTap.
- Can members book their own appointments?
Yes. Once a member is added, they can book their own appointments, or your team can book on their behalf. Their DocTap account stays with us, so they keep access for future care.